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Tidio helps online stores capture website visitors with live chat widgets and simple chatbot flows. Convyro AI goes further — combining AI auto-reply, a true multi-channel inbox, automated appointment booking, lead scoring, and a full CRM pipeline purpose-built for service businesses that convert conversations into paying clients.
Convyro AI is the better choice for service businesses that need automated lead conversion across WhatsApp, Instagram, and email. Tidio is a solid live-chat and chatbot tool for e-commerce websites that want on-site visitor engagement.
See how Convyro AI and Tidio compare across the features that matter most for service businesses.
| Feature | Convyro AI | Tidio |
|---|---|---|
| AI-powered auto-reply | Basic chatbot flows | |
| Unified multi-channel inbox | WhatsApp, Instagram, Email, Voice | Website live chat, Email, Messenger |
| WhatsApp Business integration | Limited (via Zapier) | |
| Instagram DM automation | ||
| Automated appointment booking | ||
| Lead scoring & qualification | ||
| Built-in CRM pipeline | ||
| Payment collection | ||
| Knowledge base training | Basic FAQ bot | |
| Visual automation builder | ||
| Analytics dashboard | ||
| E-commerce integrations (Shopify) |
Key advantages that set Convyro AI apart for service businesses.
Unlike Tidio's e-commerce focus, Convyro AI is designed from the ground up for service businesses — salons, clinics, agencies, and consultants who need to turn enquiries into booked appointments, not shopping carts.
Tidio primarily lives on your website. Convyro AI meets your leads where they already are — WhatsApp, Instagram DMs, email, and voice — with AI that replies intelligently across every channel.
With built-in lead scoring, CRM pipeline, and payment collection, Convyro AI handles the entire journey from first message to paid appointment. Tidio stops at the chat widget.
Convyro AI books appointments automatically during conversations — no third-party calendar tool required. Tidio has no native booking capability.
Transparent pricing — see how costs compare at every tier.
| Tier | Convyro AI | Tidio |
|---|---|---|
| Starter / Free | €29/mo | Free (50 conversations) |
| Growth / Communicator | €79/mo | €29/mo per seat |
| Scale / Tidio+ | €199/mo | From €394/mo |
Best for you if:
Better for you if:
Common questions about switching or choosing between these platforms.
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